Questions
FAQ
Five things people ask before they create a Mas Upload account.
We reply within one business day, Monday to Friday, Africa/Addis_Ababa time.
What does Mas Upload do?
You upload one short video, pick the TikTok, YouTube, Instagram, and Facebook accounts you connected, and Mas Upload publishes or schedules that video through each platform’s official API.
Do I paste API tokens?
No. Open Connect and sign in with each platform. Tokens stay on the Mas Upload server, not in your browser.
How does the free trial work?
New accounts can publish 3 videos in total. Posting one video to four platforms still counts as one upload. After that, a paid plan is required.
What if a platform fails?
Home shows which channels published and which failed. Retry failed platforms from the post menu. A retry does not use another video credit.
How fast do you answer support?
We reply within one business day, Monday to Friday, Africa/Addis_Ababa time. Email masproduction2026@gmail.com or message @Reyan_Mohammed1 on Telegram.
Still stuck? Contact us or read how creators use Mas Upload.